“Customer service is no longer the hope or expectation, it’s demanded.
It’s the customer experience that matters most. There are many great companies and organizations in history that have produced and provided incredible service to every customer, and those company’s have lasted long and prosper. Customer service is the competitive advantage yesterday, today, and tomorrow.”
– Brad Andersohn
In the cut throats tourism and hospitality industry, people may forget your name, your company, even what you’ve said, but they will never forget how you made them feel!
My Review of Row NYC Formerly Milford New York New York City has always been the type of city who's faced paced move it or lose it attitude has been unable to crack my super laid back personality. I think the sense of non-urgency stems from the fact that...read more